The Hive · 2016–2024

Entrepreneurship

The Hive was Malaysia’s first zero-waste store, and became Southeast Asia’s first zero-waste retail chain. The full narrative lives on the About page; this is the operating record.

01 What she built

The operating record

  • First zero-waste store in Malaysia · Bangsar, 2016
  • Six outlets across Kuala Lumpur at peak, plus one in Singapore
  • Wholesale distribution into Jaya Grocer, Village Grocer and Watsons
  • 120+ zero-waste SKUs
  • Partnership work with UNHCR: co-produced products

02 The award

Recipient of the UN Award 2017, one of three national recipients.

United Nations Malaysia · UN Day, 24 October 2017

03 The lessons

The most distinctive thing here

In 2024 the last store closed. Claire handles the ending directly: the market turned, the model stopped clearing, and she closed it with suppliers paid and the story intact. It is the most distinctive thing on this site: a founder who will tell you what eight years of mission-driven retail actually costs, and why she would still tell you to build.

04 Podcasts

BFM 89.9

  • Night Shift BFM 89.9 Link at launch
  • Enterprise: “The Hive Mentality” BFM 89.9 Link at launch

Ask about the story.

Start an enquiry

Claire reads every enquiry herself, and replies as soon as she can.